Frequently Asked Questions
Are sheets and blankets
Yes, you do not have to bring a sleeping bag.
For Dormitory rooms you will get sheets and blankets free of charge. You need to
bring your own towels or you could buy one here.
Private rooms will be made up by our staff. We will provide towels in
addition to the bedding. Private rooms only!
Are the rooms heated and air
We have a central heating system.
All sleeping rooms are air conditioned.
When can I check in?
Check in time is any time after 12:00 PM (noon). We are open 24 hours.
What kind of identification is
Any official government issued picture ID like drivers license is fine.
You do not need a passport to check in.
What is the check out time?
Check out is anytime before 11:00 AM.
Do you have a luggage storage
Yes, we have a luggage room. You can store your bags after you checked out
until you have to leave the city. The luggage room is not for overnight storage.
How to get there?
All the information on how to get here is on our web-site.
Use this link
Is there a curfew?
No, we do not have a curfew. You can come and go as you please.
Do you have lockers?
We have safe deposit boxes for your valuables like Passport, tickets,
travelers cheques small cameras etc. If you bring a laptop, the receptionist can
lock it away for you. Your luggage is safe in the room.
Our private rooms are equipped with an In-Room Safe (big enough for a laptop
Do you provide any meals?
No, we do not serve any food. There are plenty of Deli's and restaurants around, some are open
Do you have a kitchen?
Yes, we have a fully equipped kitchen.
Are the dormitory rooms single
We have single sex rooms and coed rooms. We always try to accommodate single
travelers in single sex rooms. If you are traveling with your partner we will
give you the same room.
What kind of payment do you
We accept Cash, Visa or Master Cards and traveler cheques.
What is your cancellation
have to be made at least 2 days prior to arrival
directly from our web-site or in writing
by fax or e-mail.
If you fail to cancel your reservation we will charge 1 night to your credit card account!
How do I change my current
can be done directly from our web-site
or by sending us an e-mail or fax.
Do you have Internet?
Yes, we have 2 Internet kiosks in
the common room.
$2.00 for 20 minutes.
We also have free Wi-Fi if you bring your own laptop.
Do you give any discount?
The rates are not negotiable. We are independent and we do not give
discounts for any kind of membership.
Do you have weekly rates?
No, we do not have any weekly or monthly rates.
Do you offer long term housing?
No, we do not. The maximum stay is 21 days!
Do you have parking?
No, we do not have parking at the hostel, but there are many parking lots
around this area. The downside is, they are expensive $ 30.00 and up for 24
Do you have a laundry?
Yes, we have a coin laundry in the basement.
Do you sell City Tours?
Yes, we sell City Tours, Harlem Gospel Tours, NY-Waterways Harbor Tours and
Liberty Helicopter Tours with significant discount up to 25 %.
Harlem Gospel Tours